{"id":30,"date":"2026-10-06T12:31:24","date_gmt":"2026-10-06T12:31:24","guid":{"rendered":"https:\/\/themes3.007aj.com\/?page_id=30"},"modified":"2026-10-06T12:31:24","modified_gmt":"2026-10-06T12:31:24","slug":"how-reviews-work","status":"publish","type":"page","link":"https:\/\/themes3.007aj.com\/?page_id=30","title":{"rendered":"How reviews work"},"content":{"rendered":"<div class=\"mdco-transparency-block wp-block-reviewmeadow-transparency\"><div class=\"mdco-transparency\"><p>This sample directory explains here how reviews are collected, checked and shown. Everything on this page is worked out from the current settings.<\/p>\n<h2 class=\"wp-block-heading\">Who can write a review<\/h2><p>Anyone with an account on this site can review a business once. Reviewers can edit their review later; every version is kept so moderators can see what changed.<\/p><p>Reviewers confirm their email address before their reviews are published.<\/p><h2 class=\"wp-block-heading\">How reviews are checked<\/h2><p>A moderator reads every new and edited review before it is published.<\/p><p>Automatic checks also hold reviews that come from throwaway email addresses, from an email address on the business&#039;s own website domain, from one connection many times in a day, or that are very similar to another review. A person then decides.<\/p><p>We publish negative reviews as well as positive ones. A review is only refused or removed when it breaks the site rules or the law, never because a business does not like it.<\/p><p>Reviews written in return for a reward are labelled and are not counted in the Meadow Score.<\/p><h2 class=\"wp-block-heading\">What &quot;Verified customer&quot; means<\/h2><p>Reviewers can send an order confirmation, receipt, invoice or booking with their review. A moderator checks it; if it matches the business and the experience, the review shows &quot;Verified customer&quot;. The document is never shown to the business or the public, is stored encrypted, and is deleted 30 days after the check at the latest.<\/p><h2 class=\"wp-block-heading\">How the Meadow Score works<\/h2><ul><li>Reviews from verified customers count 1.5 times as much as other reviews.<\/li><li>Newer reviews count more: a review loses half its weight every 365 days.<\/li><li>Every business starts as if it had 5 reviews of 3.5 stars, so a single review cannot make or break the score.<\/li><li>The score is shown once a business has 3 published reviews.<\/li><li>Businesses cannot pay to change their score or to have reviews removed.<\/li><\/ul><h2 class=\"wp-block-heading\">Reports and removals<\/h2><p>Anyone signed in can report a review. A moderator reads every report. After 3 reports a review shows &quot;Under review&quot; while it is checked; it stays visible until a decision is made.<\/p><p>Requests to remove content for legal reasons (defamation, privacy, copyright) are handled separately and recorded step by step. <a href=\"https:\/\/themes3.007aj.com\/?page_id=31\">Send a legal request<\/a><\/p><p>Every moderation decision is recorded with its reason, and reviewers can see the outcome and the reason on their My reviews page.<\/p><h2 class=\"wp-block-heading\">The last 12 months in figures<\/h2><table class=\"mdco-figures\"><caption class=\"screen-reader-text\">Review figures for the last 12 months<\/caption><tbody><tr><th scope=\"row\">Reviews received<\/th><td>23<\/td><\/tr><tr><th scope=\"row\">Reviews not published<\/th><td>1<\/td><\/tr><tr><th scope=\"row\">Reviews hidden after publishing<\/th><td>0<\/td><\/tr><tr><th scope=\"row\">Legal requests received<\/th><td>1<\/td><\/tr><tr><th scope=\"row\">Reviews removed after a legal request<\/th><td>0<\/td><\/tr><tr><th scope=\"row\">Reader reports received<\/th><td>3<\/td><\/tr><\/tbody><\/table><p>22 reviews are published right now; 9% of them are from verified customers.<\/p><p class=\"mdco-muted\">This page is written from the site&#039;s current settings and records, so it changes when they do.<\/p><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/themes3.007aj.com\/index.php?rest_route=\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/themes3.007aj.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/themes3.007aj.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/themes3.007aj.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=30"}],"version-history":[{"count":0,"href":"https:\/\/themes3.007aj.com\/index.php?rest_route=\/wp\/v2\/pages\/30\/revisions"}],"wp:attachment":[{"href":"https:\/\/themes3.007aj.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}