The newest approved reviews from across the directory. (Sample page.)
Calm help with a leak
Review of Steady Hands Home Repairs
Experience in September 2026
Water was coming through the kitchen ceiling on a Sunday. They talked me through turning off the supply on the phone and came the same afternoon. Calm, clear and fairly charged.
- What went well
- Same-day help on a Sunday
- Quality of work: 5 of 5
- Punctuality: 5 of 5
- Communication: 5 of 5
- Value: 5 of 5
Plant arrived damaged
Review of Fernhollow Plant Studio
Experience in September 2026
I ordered a large monstera for local delivery and two leaves were snapped when it arrived. They offered a partial refund quickly, but I would rather have had it delivered with more care.
- What went well
- Quick reply to my complaint
- What could be better
- Damaged on delivery
- Range: 2 of 5
- Staff knowledge: 3 of 5
- Value: 3 of 5
Brilliant for small-press zines
Review of Pagefold Comics and Zines
Experience in September 2026
Pagefold stocks dozens of locally made zines next to the usual comics. Staff recommended three artists from Leeds I now follow. The monthly drawing evening is relaxed and welcoming to beginners.
- What went well
- Local artists and a welcoming drawing evening
- What could be better
- Opening hours are short midweek
- Range: 5 of 5
- Staff knowledge: 5 of 5
- Value: 4 of 5
Lovely rye, slightly pricey
Review of Kettle and Crumb Bakehouse
Experience in August 2026
Their dark rye keeps for days and makes excellent toast. A loaf costs a little more than at the supermarket, but it is a different thing entirely. They also told me which bakes contain nuts without me having to ask twice.
- What went well
- Clear allergen information
- What could be better
- Prices have crept up
- Food and drink: 5 of 5
- Service: 5 of 5
- Value: 3 of 5
- Atmosphere: 4 of 5
Fine work, messy finish
Review of Ridge and Rafter Roofing
Experience in August 2026
The gutter was replaced well and has not leaked since. Bits of old sealant were left on the patio and I had to sweep up after them.
- What went well
- The new gutter works
- What could be better
- Left debris behind
- Quality of work: 4 of 5
- Punctuality: 3 of 5
- Communication: 3 of 5
- Value: 3 of 5
The kind of shop you lose an hour in
Review of Second Chapter Books
Experience in August 2026
Second-hand fiction is sorted properly by author, and there is a shelf of local history I had never seen anywhere else. The owner found me an out-of-print title within a week and rang when it arrived.
- What went well
- Knowledgeable owner who tracks down books
- What could be better
- Card machine was down, cash only that day
- Range: 5 of 5
- Staff knowledge: 5 of 5
- Value: 4 of 5
Reliable and tidy
Review of Steady Hands Home Repairs
Experience in July 2026
Shelves put up straight and level, and all the dust was hoovered away before they left. They arrived forty minutes late but did ring ahead to say so.
- What went well
- Left the room spotless
- What could be better
- Late, though they called ahead
- Quality of work: 5 of 5
- Punctuality: 3 of 5
- Communication: 4 of 5
- Value: 4 of 5
A proper afternoon tea
Review of The Marmalade Cup
Experience in July 2026
We booked afternoon tea for a birthday. The sandwiches were fresh, the marmalade cake lived up to the name and they boxed up what we could not finish. Service was much quicker than on my first visit last year.
- What went well
- Thoughtful touches for the birthday
- What could be better
- Booking only by phone
- Food and drink: 5 of 5
- Service: 4 of 5
- Value: 4 of 5
- Atmosphere: 5 of 5

